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We have solid business and
process experience in following type of industries and activities.
Process experience includes thorough understanding of practical
challenges how to deliver service and how to measure service delivery
in a way that enables high service quality and continuous improvement
in highly competitive international business environment.
Telecom (Mobile, Fixed, PMR and Transmission Networks) and IT Infrastructure
Network Implementation
- Implementation Project Management
- Site Acquisition
- Installation Planning and Installation
- Commissioning
- Network Integration
- Subcontracting and Outsourcing Implementation activities
Technical Support
- Technical Support Management
- On Site and Remote Support
- Emergency Support
- SW & HW Upgrades
- Help Desk Services
- Technical Consultancy
- Disaster Recovery and Contingency Planning
- Technical Audits and Health Check Services
- Subcontracting and Outsourcing TS activities
Hardware Maintenance
- Hardware Maintenance Management
- Hardware Repair
- HW Swap Service
- HW Repair Logistics
- Repair Centre Operations
- Subcontracting and Outsourcing HW Repair and Logistics activities
Network Operations
- Network Operations Management
- Network Operations Centre
- Network Monitoring
- Fault Management
- Field Maintenance and FLM activities
- Second Line Maintenance
- Performance Management
- Configuration Management
- Change Management
- Asset Management
- Site management
- Subcontracting, Outsourcing and Acquisition of Network Operations activities
Weather Observation Network Infrastructure
Network Operations
- Very similar set-up like in Telecom business
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